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Author - Francis Goh

Customer Experience
Just how much different is Customer Experience from Customer Service?
Francis Goh
4 May 2019

Just how much different is Customer Experience from Customer Service?

Lean & Agile
5 Types of Chatbots That Will Rule 2019
Francis Goh
16 April 2019

5 Types of Chatbots That Will Rule 2019

Lean & Agile
Utilising Marketing Chatbots That Build Relationships with Your Customers
Francis Goh
16 April 2019

Utilising Marketing Chatbots That Build Relationships with Your Customers

Customer Experience
How to increase your average basket size?
Francis Goh
25 March 2019

How to increase your average basket size?

Learning Organization
5 Pillars of a successful Learning Organization culture
Francis Goh
17 March 2018

5 Pillars of a successful Learning Organization culture

Customer Experience
5 Ways to win the battle on Customer Experience
Francis Goh
5 March 2018

5 Ways to win the battle on Customer Experience

Design Thinking
5 Ways to harness Design Thinking for Innovation
Francis Goh
11 February 2018

5 Ways to harness Design Thinking for Innovation

Lean & Agile
Is your organization LEAN & AGILE? (Hehsed Digital Human Capital Part 2)
Francis Goh
30 January 2018

Is your organization LEAN & AGILE? (Hehsed Digital Human Capital Part 2)

Agile Organization
Is your company an Agile Organization? (Part 1 of Hehsed Digital Human Capital Framework)
Francis Goh
22 January 2018

Is your company an Agile Organization? (Part 1 of Hehsed Digital Human Capital Framework)

Address: 1, King Albert Park #01-19 Singapore 598326 

Email: 
[email protected]

Phone: 
+65 6693 3995

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The core foundation of successful companies lies in their leadership strategies, to steer the course of the direction for their future.

Read more

QUICK LINKS

Course Listings

Our Blog

SERVICES

Digital Transformation Strategy

Digital Human Capital

Innovation

Customer Experience

Digital Marketing

SERVICES

Digital Transformation Strategy

Digital Human Capital

Innovation

Customer Experience

Digital Marketing

QUICK LINKS

Course Listings

Our Blog

The core foundation of successful companies lies in their leadership strategies, to steer the course of the direction for their future.

Read more

Email: 
[email protected]

Phone: 
+65 6693 3995

Connect with us on LinkedIn

Linkedin

Address: 1, King Albert Park
#01-19 Singapore 598326

SERVICES

Digital Transformation Strategy

Digital Human Capital

Innovation

Customer Experience

Digital Marketing

QUICK LINKS

Course Listings

Our Blog

The core foundation of successful companies lies in their leadership strategies, to steer the course of the direction for their future.

Read more

Email: 
[email protected]

Phone: 
+65 6693 3995

Connect with us on LinkedIn

Linkedin

Address: 1, King Albert Park
#01-19 Singapore 598326

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